General Terms & Conditions
- The primary guest must be at least 18 years of age to be able to check into the hotel.
- It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Aadhar Card, Driving License, Voter ID Card, and Passport. Without Original copy of valid ID the guest will not be allowed to check-in.
- PAN card is not accepted as a valid ID card.
- Stay of 1 child up to 5 years of age is complementary without the use of extra mattress. Breakfast charges may be applicable for the child.
- Extra mattress will be provided for triple occupancy bookings. Charges will be as per current day tariff.
- Pets are allowed in the hotel premises with prior permission.
- Should any action by a guest be deemed inappropriate by the hotel, or if any inappropriate behaviour is brought to the attention of the hotel, the hotel reserves the right, after the allegations have been investigated, to take action against the guest.
- Certain destinations may have different policies for specific times during the year.
- Guests shall be liable for any damage, except normal wear and tear to Hotel asset. Guest shall keep the Hotel room in a good condition and maintain hygiene and cleanliness.
- No Smoking Policy: We really take pride in keeping all our rooms fresh and clean, and discourage smoking in the rooms. In case guests wish to smoke, the Hotel Reception will be happy to help.
- Guests may be contacted closer to their check-in date to confirm the arrival status or arrival time through calls or messages. In case, we do not receive a response from the guest after multiple attempts, the booking may be put on hold or cancelled. In case of availability, Jungli Escapades will try to reinstate your booking when you contact us back or make a payment through our multitude of payment options.
- As we continue to strive to improve our services, Jungli Escapades may reach out to guests to get feedback of their experience through calls or messages.
Booking Extension Policy
- Extension of stay would be provided on applicable room rates, subject to availability.
- Applicable room rates can be different from the rates at which the rooms were booked.
Cancellation Policy
Cancelling Jungli Escapades is as fast and easy as booking one
- We would love to host you but in case your plans change, our simple cancellation process makes sure you receive a quick confirmation and fast refunds. Our standard check-in time is 12 noon and you can check-in any time after that till your reservation is valid.
- We do not charge cancellation fees for bookings cancelled within 10 minutes of creating the same booking. Any amount paid will be refunded.
- On the date of check-in : In case you decide to cancel a booking after check-in time or do not show up at the hotel, charges for the first two nights or the complete booking amount, whichever is lower, shall be deducted.
- Mid Stay Cancellations: In case you decide to shorten your booking post the check-in date, you will be charged for the next 24 hours after the official cancellation. Money for the remaining nights will be refunded.
- For booking of rooms: You need to pay at least 50% of the booking amount as advance to make a booking for room(s):
- Cancellation Time:
- 30 days or more prior to check-in date - FREE Cancellation (100% refund)
- Between 15 to 30 days of check-in date - 50% advance amount or room rent, whichever is lower.
- Less than 15 days of check-in date - 100% advance amount or room rent, whichever is lower.
- In case you do not show up at the hotel, no refund is applicable on the booking. can also call us on +91 9334481115 or mail us at reservation@jungliescapades.com to cancel your booking. The applicable refund amount will be credited to you within 7-14 working days.
Payment Policy
- For bookings of more than 7 nights, guests have to settle all outstanding payments on a weekly basis. Hotel will be unable to provide further accommodation prior to settlement of the outstanding amount.
Early Check-in & Late Check-out
Early Check-in (Subject to availability):
- Early check-in will be subject to availability. Our standard check-in time is 12 noon. Extra charges will apply as per below policy:
- Check-in Time:
- Before 6 AM - 100% charges for one day payable as per room rates of the previous day
- Between 15 to 30 days of check-in date - 50% advance amount or room rent, whichever is lower.
- Between 6 AM and 10 AM - 0% to 30% charges payable as per room rates of the previous day, depending on hotel policy
- Between 10 AM and 12 Noon - Complimentary
- The above does not include charges for breakfast.
Late Check-out (Subject to availability):
- Our standard check-out time is 12 PM. Late check-out is subject to availability and cannot be confirmed in advance. Extra charges will apply as per the below policy:
- Check-out Time:
- Between 11 AM and 1 PM - Complimentary
- Between 1 PM and 5 PM - 0% to 30% charges payable as per room rates of the next day, depending on hotel policy
- Between 6 AM and 10 AM - 0% to 30% charges payable as per room rates of the previous day, depending on hotel policy
- After 5 PM 100% charges payable as per room rates of the next day
Hotel Specific Policies
- Our hotel may not have air conditioning due to weather conditions of the location.
- Our hotel is in remote locations may not have Wi-Fi connectivity due to unavailability of network in those regions.
- The hotel management may deny check-in to guests providing ID proof of the same city as the hotel itself.
- We do not allow visitors in the rooms.
- It is mandatory to sign the Risk Agreement before check-in.
- Resolution of any dispute will be done through arbitration. In extreme conditions, the dispute(s) may only be resolved by the courts of Ranchi, Jharkhand (India).